Notifications & App
Notifications are not arriving
Work through this list in order and most notification problems clear up.
- 1Check the switch for that kind of notification is on in your profile.
- 2On iPhone, confirm you opened the app from the home-screen icon, not Safari.
- 3Confirm you allowed notifications when the app asked. If you dismissed it, turn notifications on for the app in your phone settings.
- 4Check your phone is not in a focus or do-not-disturb mode.
- 5Look at the bell inbox — if the alert is there, delivery is the issue, not the app.
- 6Sign out and back in to re-register the device, then send yourself a test by asking a friend to mention you in chat.
Notifications only work on the live site, not on a preview link, and an open conversation deliberately stays quiet while you read it.
More In Notifications & App
- Install the app on your phoneAdd the site to your home screen for a full-screen app experience.
- Choose your notificationsTurn each kind of alert on or off, and manage your devices.
- Event and meetup remindersHow advance reminders are timed and who receives them.
- The notification inboxEverything you were alerted about, in one list.