All Support Topics

Getting Started

How your information is protected

Who can see your details, and the safeguards in place.

  • The roster, prayer board and chat are only reachable by signed-in, approved members.
  • Details you mark private are removed from the roster for everyone else.
  • Leaders only reach the areas their role allows, and view-only roles never see private answers.
  • Sessions end after 30 minutes of inactivity, including in the installed app.
  • Prayer email links only update a single request and cannot be used to sign in.

Ask a leader to remove your account if you ever want to leave; your roster entry and profile go with it.

Still Need A Hand?

Tell us what you were trying to do and we'll help you sort it out.

Contact Us